Bug 694771 - Jobs getting stuck in the windows print queue
Summary: Jobs getting stuck in the windows print queue
Status: NOTIFIED WORKSFORME
Alias: None
Product: Ghostscript
Classification: Unclassified
Component: Other Driver (show other bugs)
Version: master
Hardware: PC Windows 7
: P2 normal
Assignee: Marcos H. Woehrmann
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2013-11-11 11:17 UTC by Marcos H. Woehrmann
Modified: 2013-12-01 13:02 UTC (History)
1 user (show)

See Also:
Customer: 351
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Comment 2 Marcos H. Woehrmann 2013-11-13 07:11:42 UTC 
Assigning to Henry to decide which fortunate engineer gets to work on this.
Comment 3 Hin-Tak Leung 2013-11-13 08:45:17 UTC 
Having not used gsview on windows for a while (many years), I was surprised to see recently that it now offers three choices of driving printers under windows (it used to be just one...), and the default isn't "windows gdi" any more. Although the last version of gsview I used would have been 4.8 or 4.9, and current being 5.0, which AFAIK, aren't that different.

windows gdi not being the default any more might be relevant to gsprint, too. (gsprint is part of gsview, not part of ghostscript).
Comment 4 Henry Stiles 2013-11-14 12:23:10 UTC 
The consensus is there really isn't anything we can about this with the information provided.  If the customer can reproduce the problem with the gsprint command line and a postscript or pdf test file and a prescribed windows configuration (to include amount of RAM installed) we'll take a look.  From the description it sounds like the customer can't reproduce the problem.  Is that the case?
Comment 5 Marcos H. Woehrmann 2013-12-01 13:02:10 UTC 
I've contacted the customer asking for additional information on how to reproduce the problem; I'll reopen the bug when I receive it.