Bug 694523 - Android: Crash on Asus Transformer Infinity when file launched from ES File Explorer
Summary: Android: Crash on Asus Transformer Infinity when file launched from ES File E...
Status: RESOLVED FIXED
Alias: None
Product: MuPDF
Classification: Unclassified
Component: mupdf (show other bugs)
Version: unspecified
Hardware: Android Phone Android
: P4 normal
Assignee: Matt Holgate
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2013-08-15 01:57 UTC by freddy.donckels
Modified: 2014-07-08 08:42 UTC (History)
2 users (show)

See Also:
Customer:
Word Size: ---

Attachments
Pdf file from a belgian newspaper (10.25 MB, application/pdf)
2013-08-15 02:02 UTC, freddy.donckels 		Details
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Description freddy.donckels 2013-08-15 01:57:37 UTC 
The attached file crashes MuPdf when I zomm in - out, go forward - backward on my Asus Transformer Infinity.
Frddy Donckels
Comment 1 freddy.donckels 2013-08-15 02:02:04 UTC 
Created attachment 10117 [details]
Pdf file from a belgian newspaper
Comment 2 freddy.donckels 2013-08-15 04:57:10 UTC 
The problem could be related to ES File Explorer. The crash occurs when I launch MuPdf when I click on a pdf file within ES File Explorer.
Comment 3 Robin Watts 2013-08-16 10:00:58 UTC 
I cannot duplicate this crash on my Android device, either with the file, or launching it using ES File Explorer. I need some more information, please.

Can you be clearer about this please? Does this file *always* crash? Or only crash if launched in a particular way? Does it crash on other android devices for you? Exactly what build of the software are you using please?
Comment 4 freddy.donckels 2013-08-16 11:05:55 UTC 
Some more infos:
- I use the latest version of MuPDF.
- I tested very briefly with a Nexus 4. It seems to work correctly.
- MuPDF doesn't crash always with this pdf but very often. It could work normaly with this document during several minutes and then have 2 or 3 crashes in one minute.
- I have the same problem with other editions of this newpaper "Le soir" from Belgium
- I never had a problem with other pdf from other sources, small or big pdf :-)
- Today I sent 2 or 3 infos to Google when it crashes.

MuPDF is a very good product, many thanks for that! Just doens't work as I expected whit my favourite newspaper!

Freddy
Comment 5 Matt Holgate 2014-07-02 10:38:27 UTC 
I can't reproduce this crash, either :(.

Please can you confirm if it is still happens with the latest version of mupdf?

Also, if you can reproduce it, can you please submit another crash report to Google Play?

(If you can send us the logcat output when the app crashes, that would be really useful too!). Many thanks!
Comment 6 Matt Holgate 2014-07-08 08:42:20 UTC 
I'll close this bug now, but please feel free to reopen it if you can reproduce the problem on the latest build (1.5).

Many thanks.