Using 8.63 installed on Win2003 Server running Citrix/Terminal Server Printer driver is Custom PDF Writer from ACROSOFTWARE. Problem in general when printing to the PDF printer (in our case called DATPDF), but for example using Word2003 with a Doc containing normal fonts like Arial and Times New Roman and some bitmap graphics. When we print to PDF printer it takes 25-35 seconds to complete to the point that we see the SAVEAS dialog vs several seconds under a regular PC install (not Citrix). We used FILEMON from sysinternals.com and captured file opens/closes etc. We see a huge number of attempts to open S:\WINDOWS\system32\IdiomSet\ S:\Program Files\GPLGS\IdiomSet\ S:\Program Files\Resource\IdiomSet\ etc. Since these folders didn't exist it causes many attempts looking through every folder in the search path, or 7 or 8 folders each time. This is repeated many many times. We tried creating empty folders in those locations but still a huge amount of time is burned looking in those folders. How to suppress this useless searching for Idiomset which burns up a lot of time? I can provide a capture of the file traces if you need it.
CutePDF (Acro Software) is not a supported Artifex customer. Please refer any problems or questions to them: http://www.cutepdf.com/Support/ Note that there web site seems pretty lame -- they are still telling people to download 8.15 GPL Ghostscript, but the link (to SourceForge) has 8.64. Note that Artifex Software considers the use of GPL Ghostscript in such a fashion with a non-GPL product to be a violation of the GPL since they do not provide their product under GPL with full sources.