We are Creating the pdf which contains some EPS images using Ghostscript.Then we try to add Header and footer to the pdf using Documents->Header and Footer- >Add but its not opening any window. But when we'll remove the EPS image then its allowing to add that. Also when we are generating the pdf using Active PDF then we are able to add the header and footer to the page. The size of the pdf generated using Active pdf is some 108 Kb but when we are generating using ghostscript its size is 664KB. Tried to compress the size of the EPS image but still no effect.Is there any command option which we have to run to activate to access the Header and footer.
Please attach: 1. PS file that was used to generate PDF 2. PDF file generated by your version of Ghostscript 3. PDF file generated by Active PDF 4. Detailed description how you "add header and footer" including application names and versions. Thank you.
Created attachment 4701 [details] PS file used to generate PDF PS file used to Generate PDF
Created attachment 4702 [details] PDF Generated using Active PDF PDF Generated using Active PDF
Created attachment 4703 [details] PDF Generated using Ghostscript PDF Generated using Ghostscript
After creating the PDf using the ghostscript , we are trying to open the PDF in Acrobat Pro version 8.Its allowing to open .But when we are clicking on the Document->Header and Footer ->Add its not popping up the window which will allow to set the Header and Footer. But When we are opening the PDF generated by Active PDF in Acrobat Pro its popping up the window and allowing to add the Header and footer.
There is something in the final segment of the page which is causing Acrobat a problem. If I remove the last block of content then the file can have headers added with Acrobat 9. NB the header/footer manipulation can be performed using Acrobat 7 on the original file, so this is a change in the behviour of Acrobat from version 7. Having said that, the file content cannot be edited in any version of Acrobat that I have, and the message when attempting to 'add headeror footer' in Acrobat 9; "An error was encountered while retrieving page content" does suggest something is wrong with the generated PDF file. The same problem occurs using HEAD, though the user is using the (rather old) 8.61 version. It will take some time to reduce the PDF file further to isolate the actual offending content, and then fix it. I don't believe this is a general problem, it seems to be specific to the content of this job, possibly its related to the enormous amount of metadata being written using pdfmarks, this information is not present in the file produced by Active PDF (resulting in a considerably smaller PDF file...)
Created attachment 4731 [details] Steps to add Header and Footer using version 7.1.0 Steps to add Header and Footer using version 7.1.0
Created attachment 4732 [details] Files to which Header and footer needs to be added. Files to which Header and footer needs to be added.
Have added two attachments.We were using 7.1.0 and couldn't add header either. Did ghost script support test that version of Adobe? We used 8.1.3 and no luck there either.
The 'Files to which Header and footer...' attachment is not a PDF file, its a Zip archive of PDF files... The 'Steps to add...' attachment is not (or at least does not seem to be) a plain text file. Its also not a zip archive. So I can't make head or tail of this one. At 765 KB its rather a large text file. My tests were done with Acrobat professional 7.0.0, no I didn't test with Acrobat 7.1.0.
Created attachment 4760 [details] Instructions to Add Page Number I am again attaching the Doc file for the instructions as how we are adding the Page Number to the PDF.
Team, Since its becoming a critical issue in our project, please send us the update on this issue or give us the alternate approach to achieve this. Your earliest response is highly appreciated. Thanks for your time.
Priya, Wipro does not appear to be a customer of Artifex, and we need to give support and development priority to our commercial customers. Your issue has been recorded, and will be addressed as our schedules permit. Should you wish to be a supported OEM customer, please contact Scott.Sackett@Artifex.com
Created attachment 6642 [details] uncompressed, edited exhibit file This does not appear to be a Ghostscript bug. The attached PDF file was created from a heavily reduced version of the submitted PostScript file, and was then further edited to remove extraneous objects from the page content stream. The file does still contain an image, a font, and an ExtGState which are not needed, and not used. The page content stream was reduced to just 5 operations, a gsave, three consecutive graphics state changes, and a grestore. Removing any one of the three graphics state changes eliminates the problem. The gstate changes are set overprint to true, set the Identity transfer function and finally set overprint to false. All of these are valid, and as far as I can tell these are valid in this combination. This therefore would appear to be a bug in Adobe Acrobat.