Bug 691901

Summary:	Ghostscript crashes when opening file
Product:	Ghostscript	Reporter:	Marcos H. Woehrmann <marcos.woehrmann>
Component:	General	Assignee:	Ken Sharp <ken.sharp>
Status:	NOTIFIED WORKSFORME
Severity:	normal	CC:	alex
Priority:	P1
Version:	8.64
Hardware:	PC
OS:	Windows XP
Customer:	780	Word Size:	---

Description Marcos H. Woehrmann 2011-01-20 19:23:26 UTC

The customer reports:

While rendering this PDF document, sent to us by one of our customers,  GS8.64 crashes.

Because the pages 1-4 are delivered, GS seems to crash while rendering page 5, what is a large JPEG image.  
I tried it with the following options :


gswin32c.exe "-IC:\Program Files (x86)\gs\gs8.64\lib" "-sFONTPATH=c:\windows\fonts;c:\gs\fonts" "-sGenericResourceDir=C:/Program Files (x86)/gs/gs8.64/Resource/" "-dSAFER" "-dBATCH" "-dNOPAUSE" "-sDEVICE=jpeg"  "-r300" "-dTextAlphaBits=4" "-dJPEGQ=90" "-dGraphicsAlphaBits=4"  "-sOutputFile=E:\PDF_API\Temp\20101015_0003_Vorgang_%02d.jpg" 20101015_0003_Vorgang.pdf
 

I've tried duplicating this under Mac OS X or Linux but can't duplicate the issue.

Comment 2 Alex Cherepanov 2011-01-20 22:24:10 UTC

I confirm the crash on v. 8.64, Win32.
v. 8.70 and higher (including current HEAD) work fine.
I didn't yet test other platforms, for instance, 32-bit Linux.

Comment 3 Alex Cherepanov 2011-01-21 05:59:44 UTC

Following Ray's advice, I'm closing this bug report.
v. 8.64 is no longer supported. Newer versions,
including the upcoming v. 9.01, don't have this bug.

Comment 4 Ken Sharp 2011-01-21 09:28:55 UTC

(In reply to comment #3)
> Following Ray's advice, I'm closing this bug report.
> v. 8.64 is no longer supported. Newer versions,
> including the upcoming v. 9.01, don't have this bug.

The problem looked slightly familiar, so I investigated it (didn't take long) before realising the bug was closed. The revision which fixed this was (as I suspected) one of mine, revision 9727.

http://ghostscript.com/pipermail/gs-cvs/2009-May/009313.html

I don't know when we stopped support for 8.64, but the customer did report the problem more than a month ago. The patch is very simple, perhaps we could send it to them, at the same time as telling them that 8.64 is no longer supported ?